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SugarCRM is a different kind of CRM system. Every company, regardless of size, needs customer relationship management (CRM). Some typical CRM activities: building a customer list, tracking interactions with customers, designating activities needed to close business, handling customer problems or issues. CRM systems standardize, automate and share these activities across the organization to improve productivity.

Sugar CRM Defined

Before SugarCRM, Customer Relationship Management systems were available only for large businesses with big technology budgets. The SugarCRM project was started with the belief that open source technologies had reached a point where a feature-rich, fast, flexible and feature-rich product could be delivered cost-effectively. The success of SugarCRM has proven that a best-in-class CRM system can be built and delivered to customers in a more economical fashion. With SugarCRM companies can have the robust CRM support they need at a reasonable price.

The SugarCRM application furthers the high standards set by the open source community around the world. Unlike most proprietary CRM offerings, all SugarCRM applications are natively built on the pure Open Source LAMPS (also WAMPS) platform: Linux or Windows, Apache or IIS, MySQL, PHP, and SugarCRM. Our community of users actively test and contribute to the features, performance and stability of the SugarCRM application.